Privacy Policy

1. About us

NK Digital Ltd is a technology company based in the United Kingdom that develops digital products and online services.

For privacy-related enquiries, please contact:

Email: privacy@nkdigitalltd.com

2. Scope of this policy

This Privacy Policy applies to:

• the NK Digital Ltd corporate website;
• enquiries submitted through the Website;
• communications with NK Digital Ltd.

Individual products developed by NK Digital Ltd may have their own privacy policies that explain how information is processed within those services. Where a product-specific Privacy Policy applies, it will take precedence for that product.

3. Information we collect

Depending on how you interact with us, we may collect:

Information you provide

This may include:

• your name;
• email address;
• company name;
• any information included within correspondence you send us.

Providing this information is voluntary.

Information collected automatically

When you visit our Website, we may automatically collect technical information including:

• IP address;
• browser type;
• operating system;
• device type;
• pages visited;
• referring website;
• date and time of access;
• general usage information.

This information is generally collected through cookies and similar technologies.

4. How we use your information

We may use personal information to:

• respond to enquiries;
• provide customer support;
• improve our Website;
• maintain security;
• monitor Website performance;
• prevent fraud and misuse;
• comply with legal obligations;
• protect our legal rights.

We only process personal information where we have a lawful basis for doing so.

5. Lawful bases for processing

Where applicable under UK data protection law, we process personal information on one or more of the following lawful bases:

• your consent;
• performance of a contract;
• compliance with legal obligations;
• our legitimate business interests;
• protection of vital interests where required by law.

6. Cookies

We use cookies and similar technologies to improve functionality, analyse Website usage and enhance user experience.

Further information is available in our Cookie Policy.

7. Analytics

We may use privacy-conscious analytics services to understand how visitors use our Website.

Analytics data is aggregated wherever possible and is not used to personally identify visitors unless required for security purposes.

8. Communications

If you contact us, we may retain correspondence so that we can respond to your enquiry and maintain an accurate record of communications.

We will not send marketing communications unless you have requested them or have otherwise consented where required.

9. Sharing your information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our Website and business, including providers of:

• website hosting;
• cloud infrastructure;
• analytics;
• email delivery;
• customer support;
• security monitoring;
• payment processing (where applicable).

These providers are contractually required to process information appropriately and securely.

We may also disclose information where required by law or to protect our legal rights.

10. International transfers

Some of our service providers may process information outside the United Kingdom.

Where this occurs, we take appropriate safeguards to ensure personal information receives an adequate level of protection in accordance with applicable data protection laws.

11. Data retention

We retain personal information only for as long as reasonably necessary to:

• fulfil the purposes described in this Privacy Policy;
• comply with legal obligations;
• resolve disputes;
• enforce agreements.

When information is no longer required, it is securely deleted or anonymised where appropriate.

12. Security

We implement reasonable technical and organisational measures designed to protect personal information against:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• disclosure;
• destruction.

While we take security seriously, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Children’s privacy

Our Website is not directed towards children under the age of 13.

We do not knowingly collect personal information from children through this Website.

If we become aware that personal information has been collected from a child without appropriate consent where required, we will take reasonable steps to remove that information.

14. Your rights

Subject to applicable law, you may have the right to:

• access your personal information;
• request correction of inaccurate information;
• request deletion of personal information;
• object to certain processing;
• request restriction of processing;
• request data portability where applicable;
• withdraw consent where processing relies upon consent;
• lodge a complaint with the relevant supervisory authority.

Requests may be submitted using the contact details provided in this Privacy Policy.

15. Third-party websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party services they visit.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this Website together with the updated effective date.

Continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

17. Contact us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

NK Digital Ltd

Email: privacy@nkdigitalltd.com

Website: https://nkdigitalltd.com

18. Product-specific privacy policies

NK Digital Ltd develops multiple digital products.

Each product may publish its own privacy policy explaining the specific information collected and processed within that service.

Where a product has its own privacy policy, that document should be read alongside this Privacy Policy and will apply to your use of that product.

For example, Simple Sustenance maintains its own product-specific Privacy Policy that explains how information is handled within the Simple Sustenance platform.